Google may have deeply integrated AI into most of human businesses however, in a new interview with the BBC published on Tuesday, Google CEO Sundar Pichai told the public not to believe everything AI tells them, saying that despite Google’s best efforts, AI models are still “prone to some errors” and should be balanced with other information sources, such as those found in a standard Google search. Pichai stated that it is important to know which tasks AI models excel in, giving the example of creative writing as something AI is good at.
In his BBC interview, Pichai talked about the balance between how quickly new technology is rolling out and how important it is to build in protections to keep people safe. He said that for Google, handling this challenge means moving quickly and taking risks, but always with caution and responsibility in mind. Google includes disclaimers on its AI tools, such as the one for AI overviews, which indicate that “AI responses may include mistakes.”
Anastasia Kotsiubynska, head of SEO at SE Ranking makes a remark shared with Entrepreneur before the AI overviews rollout: “Most likely, there will still be misleading information in search results and hallucinations, and many users will probably use this information without double-checking,”